Good afternoon This can be my 2nd practical experience with AA. Exactly the same time last I went thru exactly the same condition with my luggage.
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The red tape to acquire a response a couple of authentic messed up trip from start to complete is awful. I are trying to have a response from AA although the operate all-around is exactly what AA wishes so you will surrender..GUESS WHAT ? i dont hand over conveniently. so AA i await your remedy.
Prospects also can American Airways client service from the email outlined here: . We obtained an automatic response within just a few minutes, although the correspondence did not deal with our question.
Firstly, huge many thanks and shout out for your Cust Svc rep Laura. She is extremely pleasant and was able to address my trouble quickly. You should truly feel incredibly lucky to own her as an personnel.
I'm composing to specific my disappointment with my recent trip. I produced arrangements by using American Airways to ensure I could use my points and I used to be happy with that. I got a great cost. As a result of an unforeseen and unfortunate protection breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to get there at a good hour. Our luggage however went to Norfolk. We rented a car or truck and picked our luggage.On the return flight and checked our luggage then obtained an e mail from YOU telling us of the delay and based on the data YOU presented we rebooked to a later on flight.
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I felt compelled to point out that I can not fly along with you, when you carry on to treat individuals without respect. The most recent, the service Canine problem. What is Improper with all your coaching? Regardless of what it's, I are not able to fly with a corporation that can't properly teach its personnel. Fantastic bye!
Remember to Observe, [American Airways does reserve the appropriate to request start information for travellers under the age of two several years].
My husband And that i experienced flight reservations for these days (March 15, 2014) and following a schedule heart scan on Wednesday of this 7 days, he was diagnosed by using a critical heart problem. On Friday, March 14, 2014 he had to have a coronary heart catherization and it had been not possible for us to go on our getaway. I referred to as American Airlines Buyer Service and was nicely instructed “hard luck”.
The crew customers have been probably the most non caring I've at any time been on the flight with. It reminded me off my days during the lodge organization whenever we had union and non union teams. I will never fly American yet again I I need to go west I'll generate.
I not too long ago took a flight from JFK to St Thomas on a Saturday eight am flight and experienced essentially the most helpful, efficient knonwledgable flight attendant she was wonderful. I might like to many thanks her for making my trip more satisfying.
i would want to know if you'll find direct flights from jfk to barbados in september 2014 i am tryng to guide a flight and cant have a direct flight has the technique adjusted
I won't ever be use AA yet again!! I booked a flight for me and my son to affix our spouse and children on family vacation. Extensive Tale small a thing came up and we're unable to go at the moment. I referred to as your company with above a months detect. Canceled the battle with telephone rep John; who was pretty polite. He didn't say nearly anything about the quantity of demand I can be arise for canceling the flight. I identified as back again to inquire with regard to the charge and I had been advised which i would be demand $two hundred by AA and $50 within the source I used to e book the flight for every particular person. Which i would've a $15 credit rating for every person… I asked to talk to her supervisor and Michelle Morgan was the individual I future talked to. She was no help, I asked to talk to her supervisor and she or he stated that there was not one person above her. I informed her that I was positive that there was anyone above her. Ultimately right here she stated that I could visit the customer relations Net-internet site. Once again I questioned her twice for her supervisor’s name and she replied consumer relations. I once again instructed her I wanted the identify of her immediate supervisor, the person who she documented to…the identify specified was Jalia Elisidi .